Please refer to our Sizing Guide before placing your order.

Due to hygiene reasons, we do not offer refunds or exchanges for incorrect sizing.

PROCESSING TIME

Each set is handmade to order.

Please allow 7–14 working days for processing (excludes weekends and bank holidays).

Shipping time begins after your order has been processed.

🇬🇧 UNITED KINGDOM

• Tracked 48: £2.70 (1–3 business days)
• Tracked 24: £3.60 (1–2 business days)
• Larger orders (e.g. mystery boxes or multiple sets):
   • Tracked 48: £3.45
   • Tracked 24: £4.29

Free shipping on orders over £50

🌍 INTERNATIONAL

• Flat rate: £12
• Available to the USA and select regions only
• Orders ship via Royal Mail International Tracked
  
  Note: We do not currently ship to the EU.

📌 Important Info

• All shipping options are tracked for peace of mind.
• Prices exclude customs/duties. Buyers are responsible for any import fees.
• Shipping times may vary due to customs or local delays.

Got a question about sizing, a special request, or just need help placing your order?

📲 Send us a DM on Instagram:

@qozy.co

Our DMs are the fastest way to reach us, and we’re always happy to help!